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Flip CX
AddedFeb 15, 2024
UpdatedJun 18, 2026
Flip CX

Flip CX

Flip CX: Automating phone support for value-add customer conversations and relationship building.

HQ
New York City, NY, US
Founded
2015
Overview
Compare
Fundraising
Employees
Website

Flip CX is a software company focused on automating phone support using Voice AI technology. Their core mission is to provide an Alexa-like experience for customer service calls, enabling retail eCommerce and transportation brands to handle high call volumes efficiently. By automating routine inquiries, Flip CX allows brands to engage in more meaningful conversations with customers, ultimately fostering stronger relationships and driving lifetime value.

Flip CX has made significant strides in the customer service automation space, offering a seamless and user-friendly solution that integrates easily into existing systems. Their innovative approach has garnered attention and adoption from various industry leaders, enhancing the overall customer experience while reducing operational costs. The company's impact is evident in its ability to transform traditional customer service models into scalable, efficient, and value-driven interactions.

Flip CX - Quick Facts

When was Flip CX founded?

Flip CX was founded in 2015.

Where is Flip CX's headquarters located?

Flip CX's headquarters is located in New York City, NY, US.

When was Flip CX's last funding round?

Flip CX's most recent funding round was for $7.5M (USD) in February 2022.

How much has Flip CX raised to-date?

As of Feb 11, 2022, Flip CX has raised a total of $9.4M (USD).

How many employees does Flip CX have?

Flip CX has 29 employees as of Feb 4, 2024.

Flip CX - Classification

Ownership
  • Venture Capital
Technology
  • AI
  • Automation
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
Main Product
  • Customer Support
  • Voice AI
Tags
  • AI Operations
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7372Prepackaged Software
Show 6 more industry codes
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7371Computer Programming Services