Freight Hero

Freight Hero's core advantage is its outcome-based model: brokers pay per load and the company takes accountability for the work running efficiently, unlike vendors that sell software and shift implementation risk to the buyer.

Its AI agents handle more than 90 percent of customer load touches, while its human Heroes manage exceptions that require judgment, letting brokerages grow revenue without proportionally adding operations headcount.

Freight Hero charges brokers a flat fee per load rather than a recurring software subscription, aligning its revenue directly with the volume of work it completes.

The company reports that customers convert fixed labor costs into variable ones and are tracking toward 100 percent or better return on investment, with deployment in two weeks and no setup costs or monthly minimums.