Healthchecks.io competes on simplicity and reliability rather than breadth: it performs one job, alerting when scheduled work does not check in on time, and its operator states that availability has exceeded 99.9% since the service launched publicly in July 2015. The code base is released under a BSD licence, so customers who must run monitoring in house can self-host the same software instead of leaving.
Pricing is transparent and self-service, with a free tier covering twenty checks and paid plans starting at 5 US dollars a month that include SMS, WhatsApp and phone-call credits. The company also gives its Business plan free of charge to open-source projects and non-profits, and it publishes side-by-side comparisons against Cronitor and Sentry to help buyers evaluate the service.
Healthchecks.io is run by a single person, and the company says so plainly: its documentation warns that the ops team consists of one person and that multi-hour or even multi-day outages are possible, with database fail-over handled manually. The same pages describe best-effort availability rather than a guarantee.
The company states that it holds no compliance certifications or attestations such as ISO 27001 or SOC 2, has not performed formal penetration tests, and does not sign service level agreements, customer data processing agreements, or vendor onboarding questionnaires. It accepts card and PayPal payments only, does not accept bank transfers, and does not provide custom quotes.
Healthchecks.io sells self-service monthly subscriptions across four plans: a free Hobbyist tier covering twenty checks, a 5 US dollars Supporter tier with the same limits, a 20 US dollars Business tier covering 100 checks with 50 SMS and WhatsApp credits, and an 80 US dollars Business Plus tier covering 1,000 checks. Paying annually saves twenty per cent on the two business tiers.
The company states that ordering is fully self-service, that its pricing is the same for all customers, and that it does not provide custom quotes or accept bank transfers. It gives the Business plan free of charge to open-source projects and non-profits, and says the business is profitable and sustainable on subscription revenue rather than outside investment.