HomeHero offered a direct-to-consumer non-medical home care marketplace that connected families with licensed caregivers through a mobile and web platform. The service provided post-acute care including personal care, companionship, transitional care, postoperative recovery, medication management, and transportation assistance.

The platform provided real-time updates to families and care managers, including guided safety checks, health information recording, and social determinants monitoring. Caregivers used a mobile app to conduct visits, record patient data, and communicate with families and case managers in real time.