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ICM Hub
AddedFeb 15, 2024
UpdatedJun 18, 2026
ICM Hub

ICM Hub

Seed

AI-driven customer service solutions, specializing in the airline industry.

HQ
New York City, NY, US
Founded
2016
Accelerator
Techstars logoTechstars: Berlin2017
Overview
Compare
Fundraising
Employees
Website

Founded in 2017 and a participant in Techstars, ICM Hub is dedicated to revolutionizing customer service within the airline industry through AI-driven solutions. Their core mission is to enhance customer satisfaction and streamline interactions by providing automated chat support that covers pre-flight, in-flight, and post-flight experiences. By leveraging conversational AI, ICM Hub aims to drive more revenue for airlines while ensuring a seamless and personalized customer service experience.

Notable affiliated individuals include the founders and key investors from Techstars, a renowned startup accelerator. ICM Hub's significant achievements include successfully implementing their AI solutions in various airlines, leading to improved customer satisfaction and operational efficiency. Their impact is evident in the enhanced customer service experiences and increased revenue for their airline clients, positioning ICM Hub as a pivotal player in the travel technology sector.

ICM Hub - Quick Facts

When was ICM Hub founded?

ICM Hub was founded in 2016.

Where is ICM Hub's headquarters located?

ICM Hub's headquarters is located in New York City, NY, US.

When was ICM Hub's last funding round?

ICM Hub's most recent funding round was for $90k (USD) in January 2017.

How much has ICM Hub raised to-date?

As of Jan 25, 2017, ICM Hub has raised a total of $90k (USD).

How many employees does ICM Hub have?

ICM Hub has 7 employees as of Feb 5, 2024.

ICM Hub - Classification

Ownership
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Revenue
  • Recurring
  • SaaS
Customer
  • Enterprise
Main Product
  • Customer Service
Tags
  • AI
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 5 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7372Prepackaged Software