IPRO

The Centers for Medicare & Medicaid Services relies on Network Organizations to work with dialysis professionals, providers, and patients to improve patient care. IPRO’s ESRD Network Program operates three networks.

States and managed care organizations are required to maintain publicly accessible provider directories for Medicaid fee-for-service and managed care. CMS rules and guidance expand the information directories must include and increase how often it must be updated.

IPRO offers employment opportunities for clinical and non-clinical staff.

Allison Xiong, PhD, has more than 20 years of experience in healthcare data management, systems design, and analytics. She oversees contracts focused on compliance monitoring and quality improvement.

The IPRO Board of Directors has 12 members representing various healthcare settings and disciplines, as well as people with non-healthcare backgrounds.

Clifford Prasad, MD, is assistant vice president in IPRO’s Federal and State Healthcare Assessment Department. He began his career as a registered nurse, attended medical school, and joined IPRO as a clinical reviewer.

Dana Green Bennett, MPH, has been promoted to vice president of managed care at IPRO. She previously served as senior director of managed care and will oversee IPRO’s work as an External Quality Review Organization evaluating healthcare service quality.

DNV certified IPRO’s Quality Management System as meeting ISO 9001:2015 requirements for healthcare services, including the design, development, and implementation of Medicare and Medicaid quality improvement and assessment activities.

IPRO has provided healthcare quality improvement consulting services since 1984 and has been a Centers for Medicare & Medicaid Services Quality Improvement Organization since 1989. It serves as a CMS QIN-QIO in Maine, Vermont, New Hampshire, Massachusetts, Connecticut, New York, and New Jersey.

IPRO has more than 40 years of experience working with government agencies and private-sector clients on healthcare quality improvement challenges.

IPRO’s expertise includes clinical, administrative, data analytics, and advanced technology perspectives, supported by a workforce of more than 300 professionals. IPRO works with the Centers for Medicare & Medicaid Services on healthcare quality improvement.

IPRO is a nonprofit organization that works with government agencies, healthcare providers, and consumers to measure, monitor, and improve healthcare quality across the continuum. Its work spans nearly 100 state and federal programs in 32 states.

IPRO recently launched a mobile app called the Healthcare Emergency Hub to help chronically ill people and medical providers prepare for emergencies. Severe weather and natural or manmade disasters can place patients who rely on specialized medical care at risk of serious or life-threatening consequences.

Jul 2026 · IPRO - Better healthcare, realized.News article

Mary Dramitinos, MBA, serves as senior director of the Managed Care Department and is selected for the Technical Expert Panel developing the Medicaid Total Cost of Care measure. Yale New Haven Health Services Corporation’s Center for Outcomes Research and Evaluation works with the Centers for Medicare & Medicaid Services on the measure.

Apr 2026 · IPRO - Better healthcare, realized.News article

IPRO receives a contract from the Centers for Medicare & Medicaid Services (CMS) to serve as the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) program for the 13th Statement of Work in the Northeast Region (Region 1). The region includes Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, and New Jersey.

Mar 2026 · IPRO - Better healthcare, realized.News article

IPRO is selected by New York State to implement Project Firstline, a CDC-led infection prevention and control training initiative for frontline healthcare staff in the state’s dialysis centers. The project aims to provide these personnel with infection prevention skills and knowledge.

Mar 2026 · IPRO - Better healthcare, realized.News article