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Koncert
Koncert is a B2B sales engagement software company whose AI-powered dialing platform connects outbound sales teams with live prospects.
Founded
2004Koncert is a B2B sales engagement software company whose AI-powered dialing platform connects outbound sales teams with live prospects.
Koncert sells a dialing and sales engagement platform whose product line spans multi-line parallel dialing, single-line power dialing, human-assisted dialing, and click-to-call, with Koncert Cadence layering email, phone, text, video, and social steps onto the same contact records. Koncert Phone adds cloud business calling and an AI Voice Agent answers inbound calls when representatives are occupied.
Adjacent modules cover caller-ID reputation monitoring, remote salesfloor coaching, AI PitchLab for practice conversations, and waterfall data enrichment that consolidates contact data from multiple providers. The platform integrates with Salesforce, HubSpot, Microsoft Dynamics, Salesloft, Outreach, Apollo.io, and Gong, and the company states SOC 2 Type II compliance for its controls.
Koncert's differentiation rests on dialing technology it has developed in-house and protected with patents covering automated dialing, call routing, and sales acceleration methods, along with a caller-ID reputation practice that manages numbers across carriers to reduce spam labeling. The breadth of the platform lets a customer replace separate dialing, business-phone, cadence, and coaching tools with one system tied to its CRM.
The company also carries reach advantages from its long tenure in outbound sales software: a published integration list spanning the major CRM and sales engagement vendors, a partner ecosystem, and a customer base that has stayed with the product line across the ConnectLeader-to-Koncert transition.
Koncert prices its platform as a subscription organized by dialer type and line count, with tiers that map to the AI Parallel Dialer and the AI Flow Dialer and scale by the number of simultaneous lines a representative can run. Seats are quoted per user with the dialer configuration chosen by the sales team, and the company routes buyers to a sales conversation rather than publishing fixed list prices.
The structure places multi-line parallel dialing at a higher tier than single-line power dialing, so cost tracks how aggressively a team works a calling list. Managed caller-ID health, CRM integrations, and coaching features sit inside the subscription rather than as separately purchased add-ons.