NRC Health

Community Insights delivers to identify customer behaviors, needs, expectations, and experiences to enable Human Understanding.

NRC Health's Market Insights lets users track brand performance, compare it with competitors, and understand consumers in their market.

nAct provides AI-assisted responses and suggests improvement measures to frontline healthcare teams to support service recovery with patients.

Capture patient feedback via voice, video, or text of patients or employees across the healthcare journey with NRC Health's AI-powered platform, nGage.

The page discusses how healthcare organizations can build resilience and thrive in a competitive landscape by strengthening their brands.

The page presents strategies for improving patient experiences, creating lasting impressions and stronger loyalty.

Satisfaction indicates whether patients are happy, while experience explains why; NRC Health analyzes the difference using data.

NRC Health benefits

NRC Health's team is the heart of creating human healthcare experiences. A career at NRC Health can help shape the future of healthcare & patient experiences.

NRC Health is committed to a policy and practice of affirmative action and nondiscrimination in all matters of employment.

In 2021 NRC Health created a “Belonging” group made up of associate volunteers from all parts of the organization.

NRC Health lists 1-800-388-4264 for questions about healthcare clients or patients needing survey help and is located in Lincoln, Nebraska.

NRC Health has built a healthcare experience management platform with next-gen AI that drives the most human healthcare experiences for everyone.

NRC Health says it is committed to protecting privacy and developing technology for online experiences.