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aVenture is in Alpha: aVenture recently launched early public access to our research product. It's intended to illustrate capabilities and gather feedback from users. While in Alpha, you should expect the research data to be limited and may not yet meet our exacting standards. We've made the decision to temporarily present this information to showcase the product's potential, but you should not yet rely upon it for your investment decisions.
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A suite of tools for contact center optimization and customer experience enhancement.
Founded
2017
Observe.ai is a contact center and speech analytics platform founded in 2017 by Sharath Keshava Narayana and Swapnil Jain. The company's core mission is to enhance customer experience and optimize contact center performance using AI and NLP technologies. Its platform analyzes and extracts insights from voice call interactions, providing valuable data to improve service quality and efficiency.
Observe.ai has made significant strides in the contact center industry, leveraging advanced AI to transform customer service operations. The platform's ability to deliver actionable insights has led to improved performance metrics and customer satisfaction for its clients.
Operating Status
Active
When was Observe.ai founded?
Observe.ai was founded in 2017.
When was Observe.ai’s last funding round?
Observe.ai’s most recent funding round was for $125M (USD) in May 2022.
How much has Observe.ai raised to-date?
As of July 05, 2023, Observe.ai has raised a total of $214M (USD) since May 12, 2022.
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Total Raised to Date
$214M
USD
Last Update May 12, 2022
Last Deal Details
$125M
USD
May 12, 2022
Series C
Source(s): This page includes data and analysis provided by the company, OpenAI, and our research analysts