PagerDuty's On-Call Management routes alerts to the right responder through on-call schedules and escalations.
Teams build rotation schedules with overrides and escalation policies, and alerts page the current responder by phone, SMS, push, and email until someone acknowledges.
The module runs inside the PagerDuty operations platform alongside incident response and automation features, sold on tiered plans to engineering and IT operations teams.
| Attribute | On-Call Management | On-call | |
|---|---|---|---|
| Provider | |  | |
| Founded | 2009 | 2018 | |
| Sells To | Enterprise, Small Business | B2B | |
| Pricing Model | Recurring, Software | B2B SaaS | |
| Ownership | Public | Private |
Provider
Founded 2009
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Public
Provider
Founded 2018
Sells To B2B
Pricing Model B2B SaaS
Ownership Private
incident.io's On-call runs rotation schedules and escalations connected to its incident response workflows.
Unified monitoring, paging, and incident management that speeds triage and remediation.
incident.io's On-call runs rotation schedules and escalations connected to its incident response workflows.
OneUptime's On-Call schedules engineer rotations and escalates alert notifications until acknowledged.
OneUptime's On-Call schedules engineer rotations and escalates alert notifications until acknowledged.
Incident management connects detection, on-call paging, and customer communication in one incident timeline.
Response is incident.io's incident management module for coordinated response in Slack, Microsoft Teams, or the web.
AI agents that take on-call shifts, investigate incidents to root cause, and run production operations.
HyperProbe AI On-Call Agent is the production debugging agent by HyperProbe.
Workflow automation and runbooks for operational and incident response teams.
Frontline operations software connecting voice communication, worker safety, searchable operational records, and enterprise workflows.
Cronitor's cron job monitoring alerts teams when scheduled jobs fail, start late, or never finish.
Cronitor hosts public and private status pages connected to its monitoring and alerting.
Rootly's On-call schedules rotations and escalates alerts inside its incident management platform.
Spike's On-Call manages duty rotations and escalates alerts to responders by phone, SMS, and chat.
Incident management connects detection, on-call paging, and customer communication in one incident timeline.
Response is incident.io's incident management module for coordinated response in Slack, Microsoft Teams, or the web.
Unified monitoring, paging, and incident management that speeds triage and remediation.
AI agents that take on-call shifts, investigate incidents to root cause, and run production operations.
HyperProbe AI On-Call Agent is the production debugging agent by HyperProbe.
Workflow automation and runbooks for operational and incident response teams.
Vanta Agent is the 24/7 AI GRC engineer for policies, questionnaires, and TPRM.
Frontline operations software connecting voice communication, worker safety, searchable operational records, and enterprise workflows.
Cronitor's cron job monitoring alerts teams when scheduled jobs fail, start late, or never finish.
Cronitor hosts public and private status pages connected to its monitoring and alerting.