PayGround
PayGround is a healthcare payments company whose platform lets patients manage and pay medical bills and providers collect payments.
Founded
2018PayGround is a healthcare payments company whose platform lets patients manage and pay medical bills and providers collect payments.
PayGround's advantage is the aggregation position: one login and one dashboard covering bills from multiple healthcare providers, where competing tools typically serve one provider's billing at a time. Its free consumer app, rated on both iOS and Android app stores, removes per-user cost barriers, while the provider side sells into collections pain with cited results of a 23% collections lift within three months of automatic payment plans.
Partnership distribution strengthens the moat: WellSky Pay is enabled by PayGround, and PayGround is the preferred payment partner integrated with RCM360 by Med Tech Solutions, giving it reach into those platforms' home health and post-acute customer bases without direct sales. Its Payment API lets healthcare organizations integrate directly rather than adopt a separate consumer tool, and the company displays UnitedHealth Group, Jack Henry, and Sharecare as brands that use it.
Source: home.payground.com
PayGround competes against far larger revenue-cycle and payments incumbents: Waystar, RevSpring, InstaMed (a J.P. Morgan company), and WellSky itself operate at national scale with established payer-provider networks and much larger sales teams. LinkedIn lists Waystar, RevSpring, and WellSky among PayGround's similar companies, and its brand recognition and distribution rely heavily on integration partners rather than owned channels.
The consumer side faces low switching costs: patients adopt the app per provider relationship and can abandon it once a bill is paid. Providers can substitute competing patient-payment modules already embedded in their practice management or RCM systems. Reported web traffic is small, about 2,164 monthly visits as of early 2024 per stored research detail, so direct consumer acquisition remains thin next to partner-led channels.
The digital payment in healthcare market was valued at USD 14.75 billion in 2024 and is projected to reach USD 61.52 billion by 2033, a 17.2% CAGR, according to Custom Market Insights. Growth drivers the firm names include rising contactless and mobile payment demand, government policies supporting digital health payment adoption, growing consumer expectations for convenient online bill payment, and expanding insurance coverage that pushes claims and patient-responsibility payments into digital channels.
PayGround sits in the patient-payments layer of US healthcare revenue cycle management, selling to consumers and provider organizations. Its differentiation is aggregation: one login covering bills from multiple providers, on a free consumer app, with provider-side collections, a Payment API, and healthcare IT partners such as WellSky and Med Tech Solutions' RCM360, plus UnitedHealth Group, Jack Henry, and Sharecare displayed as users. Capital raised totals $29.2 million, most recently a $19.7 million Series A in November 2023 led by SixThirty.
Key risks are the scale gap against much larger RCM and payments incumbents such as Waystar, RevSpring, and WellSky, reliance on integration partnerships for distribution, and low switching costs typical of consumer bill-pay tools; its growth story depends on partner-led channel expansion and the industry shift from paper to digital patient billing.
PayGround's consumer app is free to patients; the company states plainly that the app is free to use, removing consumer-side pricing barriers and following the two-sided pattern of charging the provider rather than the patient. Its provider-side pricing is not published: the site asks medical providers to demo the platform or contact sales rather than listing rates, so provider pricing is presumably negotiated per organization.
The pricing signals visible on the first-party surfaces are the free consumer app, per-provider platform on request, a Payment API offered to healthcare organizations for direct integration, and a payment financing option added to the platform in 2022 that lets patients split healthcare costs. This places PayGround between transparent self-serve consumer pricing and enterprise contact-sales motion on the provider side.
PayGround operates a healthcare payments platform with two sides. Patients and families use a free mobile app on iOS and Android to manage, track, and pay medical bills from multiple providers with one login, schedule payments, view invoices, and keep billing history in a digital dashboard. Medical providers, including physician practices, EMS organizations, home health and rehab providers, hospitals, RCM companies, and digital health companies, use PayGround to accept payments, with claims of improved collections and reduced costs.
Source: linkedin.com
For a patient-payments platform such as PayGround, that outlook favors continued demand for digital-first patient billing among medical providers seeking faster collections; PayGround's own marketing states clinics offering automatic payment plans at balance confirmation see a 23% lift in collections within 90 days, and its materials claim 82% of patients settle balances within three days of a digital request. High, because the measured market growth and provider collections incentives both point upward.
Source: custommarketinsights.com
Source: home.payground.com
Source: home.payground.com
The company offers a Payment API for direct integration with healthcare organizations' systems, launched in 2022, and a payment financing option on its platform. Its marketing cites a 23% increase in provider collections within three months when payment plans are offered automatically, and states 82% of patients settle balances within three days of a digital request.
Source: home.payground.com