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PolyAI

PolyAI

Enterprise voice AI / conversational AI platform for customer service. Omnichannel (voice, chat, SMS).

HQ
London, GB
Founded
2017
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Library

PolyAI - Library

Official pages and third-party coverage in one index.

poly.ai·18 items across 17 mapped pages · Crawled Sep 24, 2026·

Topics

Publication type

Content origin
Row density

Official pages and third-party coverage in one index

Blog

11 pages
  1. Conversational Idv vs Voice Biometrics a New Approach to Authenticating Customers on Customer Service Calls/blog/conversational-idv-vs-voice-biometrics-a-new-approach-to-authenticating-customers-on-customer-service-calls

    At PolyAI, we have pioneered a new approach for voice assistants to authenticate customer information in conversation: phonetic matching.

  2. Dora AI Requirements/blog/dora-ai-requirements

    DORA's Articles 28–30 set five verifiable controls for third-party ICT providers — each mapped to PolyAI's certified security stack and evidence.

  3. Forrester AI Observability/blog/forrester-ai-observability

    Forrester's Q2 2026 Wave scored PolyAI 5/5 on AI observability — the top score of 14 vendors. Here's what that criterion actually measures at scale.

  4. Glba Compliance AI/blog/glba-compliance-ai

    The 2023 Safeguards Rule expanded vendor oversight. Four criteria GLBA puts on your desk, and three questions to ask any voice AI vendor in an RFP.

Careers & Hiring

1 page
  1. Careers/careers

    Learn what it's like to work at PolyAI and browse job openings.

Pricing

1 page
  1. Pricing/pricing

    Scale your voice assistant with confidence across your organization and use cases with a transparent pricing structure.

About

1 page
  1. About/about

    We’re on a mission to empower companies to be the best version of themselves for their customers.

Contact

1 page
  1. Contact/contact

    Questions about PolyAI? Reach our sales, support, or partnership teams. Offices in London, New York, and San Mateo.

Homepage

1 page
  1. Homepage/

    PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders.

Privacy

1 page
  1. Privacy Policy/privacy-policy

    How PolyAI collects, uses, and protects your data. GDPR compliant. Last updated 2026

Not yet classified

1 page
  1. poly.ai/

    PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders.