Resy operates a two-sided hospitality platform. For diners, Resy offers a mobile app and website for restaurant discovery, reservation booking, waitlist notifications, and exclusive event access. For restaurants and hospitality operators, ResyOS provides table management, guest profiles, waitlists, SMS confirmations, ticketing, analytics, and PCI-compliant payment processing.
The platform serves restaurants, wineries, hotels, and hospitality groups. In 2026, Resy began integrating Tock's venue catalog into its network, expanding its reach to additional dining and experience venues across North America and beyond.
The restaurant technology market continues to grow as operators seek integrated solutions for reservations, guest management, and payments. Resy is positioned to benefit from the consolidation of reservation platforms under American Express, with the Tock integration expected to add significant venue density in 2026.
Resy's partnership with the James Beard Foundation and the formation of the American Express Global Dining Advisory Board signal continued investment in the high-end dining segment. The company faces competition from OpenTable, Yelp Reservations, and direct booking platforms, though its Amex integration and combined Resy-Tock network provide a differentiated market position.
Resy differentiates itself through direct integration with American Express, giving restaurants access to a large base of high-value card members and providing diners with exclusive reservation access and benefits. The platform combines consumer-facing reservations with back-of-house operations tools in one system.
Resy's acquisition of Tock's venue network in 2026 significantly expands its scale, adding thousands of additional restaurants, wineries, and hospitality venues. The company's content and editorial arm, including the Resy Hit List and city dining guides, drives consumer engagement and discovery, creating a marketplace effect that benefits partner restaurants.

Hospitality reservation and guest management platform backed by American Express.