Rocket.chat is an open-source team-communication platform that lets organizations run secure messaging, voice, and video collaboration across web, desktop, and mobile. Built on a self-hostable codebase released under the MIT license, it positions itself as a privacy-oriented alternative to proprietary chat tools and supports federated messaging through the Matrix protocol.
The platform pairs channels and direct messaging with built-in video conferencing powered by Pexip and Jitsi, plus omni-channel live-chat routing for customer engagement. It is marketed to regulated and security-conscious buyers through compliance offerings for GDPR, HIPAA, SOC 2, and ISO 27001, and it was named in the Forrester Wave for team-chat software.
Rocket.Chat Secure CommsOS is a secure communications platform that unifies messaging, voice, video, critical apps, and AI for mission-critical operations.