Sprinklr

An AI-first, enterprise-grade customer experience platform. Built on a single codebase with unified AI across products, capabilities, functions and channels.

Sprinklr offers 33 products across four suites in a Unified-CXM platform designed for enterprises.

Sprinklr's Consumer Intelligence Platform turns real-time customer data into action and insights.

Sprinklr Marketing is an AI-powered platform for coordinating organic and paid campaigns across more than 30 channels.

The blog covers AI, customer service, social media, consumer insights, and marketing, with content written by domain experts.

The page explains the differences between social listening and social monitoring, discusses use cases, and covers how to choose an approach for a brand.

Compare live chat and chatbots by speed, personalization, availability, cost and customer service use cases to choose the right option.

Understand how Net Promoter Score works, how to calculate NPS, and how to design an NPS survey that drives loyalty.

Sprinklr Newsroom: Includes Sprinklr featured news, Sprinklr press releases and Sprinklr Brand Guidelines including press and media kit for use by customers, partners, press and media publications.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2026.

Tom Addis joined Sprinklr in July 2026 as Chief Revenue Officer. In this role, Mr. Addis is responsible for leading the company’s global revenue organization, including sales, customer success, and go-to-market strategy.

Sprinklr's benefits offerings focus on employee well-being, happiness, and growth.

Sprinklr lists career opportunities and identifies itself as an equal-opportunity workplace and affirmative action employer.

Sprinklr describes its workforce as people from diverse backgrounds and locations.

Sprinklr offers solutions for customer service, social media management, consumer intelligence, and marketing.

The page presents Sprinklr as an alternative to LivePerson and covers features, pricing, and frequently asked questions.

The page presents Sprinklr as an alternative to Sprout Social for managing social media accounts.

The page presents Sprinklr as an alternative to Zendesk for managing customer service operations.

The company has a leadership team.

Sprinklr provides expert contacts for sales, public relations, and partner inquiries.

Sprinklr's AI-native platform connects customer touchpoints and teams to unify customer journeys and conversations.

Sprinklr Privacy

Sprinklr reports second-quarter fiscal 2027 total revenue of $213.7 million, up 1% year over year. Subscription revenue is $194.8 million, and remaining performance obligations total $1.03 billion.

Sep 2026 · Business WireNews article

Sprinklr appoints Jordi Ribas, Ph.D., President of Search and AI at Microsoft, to its board of directors, effective August 17, 2026. Ribas led the Microsoft team that launched the original Copilot.

Aug 2026 · Business WireNews article

Sprinklr is named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening. It places furthest on the Completeness of Vision axis and highest on the Ability to Execute axis.

Jul 2026 · Business WireNews article

Sprinklr introduced LLM Insights, an AI-native capability within Sprinklr Insights that helps brands measure, benchmark, and influence how they are represented in large language model search results. The capability entered limited preview with general availability planned for the third quarter.

Jun 2026 · Business WireNews article