Alchemer

Measure brand health, manage reviews, track customer sentiment, and improve brand visibility with Alchemer's brand management platform.

Collect customer feedback across surveys, reviews, and digital channels with Alchemer’s enterprise feedback platform.

Measure customer satisfaction with CSAT software that collects feedback, automates follow-up, and improves customer experience.

Alchemer offers a multi-location SEO platform for local rankings, reviews, listings, and visibility.

Alchemer publishes benchmark reports for comparing performance across industries and customer experience metrics.

Alchemer's case studies describe how organizations use its survey software.

The page lists career opportunities at Alchemer.

Alchemer seeks people who energize a room and enjoy a fast-paced, fun environment.

The page compares Alchemer and Birdeye on reputation management, listings, AI insights, and support.

The page compares Alchemer and Forsta by features and benefits.

The page compares Alchemer and GetFeedback by features, benefits, and other differences.

The page compares Alchemer and Medallia on go-live time, ease of use, and speed to ROI.

The page introduces Alchemer's leadership and its vision for survey software and data-driven solutions.

The page describes Alchemer's mission, values, and innovations for turning customer feedback into action.

The page offers support, answers to inquiries, and demos for Alchemer's survey software.

Alchemer provides customer experience management and online survey software.

Alchemer's Cookie Policy explains its use of cookies for user experience and site functionality.

The page covers Alchemer's GDPR monitoring, compliance, and ongoing data privacy initiatives.

Alchemer says users own their data and that it does not sell it.

The page says website users accept Alchemer's terms of use.

Alchemer announced in September 2025 that it acquired Chatmeter, an AI-powered customer intelligence platform for multi-location businesses. Chatmeter combines direct and indirect feedback signals.

Sep 2025 · BizWestNews article

Alchemer announced in January 2023 that it acquired Seattle-based Apptentive, a mobile feedback platform. The acquisition adds in-app and web feedback capabilities to Alchemer’s customer experience portfolio.

Jan 2023 · Daily CameraNews article

Louisville-based Alchemer receives a majority investment from KKR's Ascendant fund in a transaction designed to broaden employee ownership. The investment also funds the company's growth and acquisitions.

May 2022 · Daily CameraNews article

SurveyGizmo rebrands as Alchemer as it expands beyond surveys into broader customer feedback and experience software.

Oct 2020 · Daily CameraNews article