Bino
BINO: Self-service software for measuring customer experience via mystery shopping.
Founded
2016BINO: Self-service software for measuring customer experience via mystery shopping.
Bino, founded with a mission to revolutionize customer experience measurement, offers self-service mystery shopping software. The company's vision is to empower businesses to gain valuable insights into their customer service practices through automated and user-friendly tools. Bino's platform allows users to conduct mystery shopper visits in a fully self-service mode, providing detailed analytics and feedback to enhance service quality. The primary market focus is on retail, hospitality, and service industries seeking to improve customer satisfaction and operational efficiency.
Notable figures affiliated with Bino include industry experts in customer experience and retail management. The company has attracted investment from leading venture capital firms specializing in technology and SaaS solutions. Key achievements include successful partnerships with major retail chains and hospitality groups, as well as recognition in industry awards for innovation in customer experience measurement. Bino's impact is evident in its ability to provide actionable insights that drive improvements in service delivery, ultimately enhancing customer loyalty and business performance.
Companies similar to Bino include Binary Ventures, Inbify, know'N'act and Invieo.
Bino was founded in 2016.
Bino's headquarters is located in New York City, NY, US.
Bino's most recent funding round was for $150k (USD) in November 2018.
As of Nov 1, 2018, Bino has disclosed funding of $480k (USD). Undisclosed round amounts are excluded.
Bino has 40 employees as of Feb 4, 2024.
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