Birbal AI offers Nida
Product
Nida is a bilingual AI voice agent for customer calls and service workflows.
- Currently Offered
Nida is Birbal AI’s voice-agent product for organizations handling inbound and outbound calls. It understands Arabic and English. The agent can complete tasks in connected systems and hand complex calls to human staff with context.
The software supports on-premise or UAE cloud deployment. It includes call transcripts and administrative controls. Customers choose the call types it handles and when it hands calls to people.
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