Blacklane is a global chauffeur service connecting guests with local professional chauffeurs for airport transfers, hourly hires, and city-to-city rides.
Blacklane operates a booking platform that connects travelers with independent local chauffeur service providers worldwide. It does not own or control the rides those providers offer but facilitates them through its technology. Its margin comes from selling rides to the providers, typically through an auction where they choose the rides that fit them.
Its service covers airport transfers with flight tracking and an hour of free waiting time, city-to-city trips that often replace regional flights or trains, hourly bookings for multi-stop days, and on-demand pickups in select cities. Differentiation sits on fixed upfront fares that include taxes, tolls, tips, and fees with no surge pricing, on vetted licensed local operators, and on carbon-offsetting every ride at no extra cost. Customers are travelers and corporate bookers reserving through the website or app.
