Bland AI

Protect sensitive data using call center security best practices. Implement strong authentication and encryption to prevent breaches and scale trust.

Maximize efficiency with AI automation. Implement proven call center cost reduction strategies to optimize workflows and improve first-resolution rates.

The page covers call center authentication practices for security and fraud prevention, including MFA, biometrics, digital ID wallets, and adaptive verification.

Implementing call center monitoring best practices with analytics to improve CSAT. Use call insights for feedback and a closed-loop coaching system.

Bland announces FedRAMP 20x Class A certification for its voice, SMS, and chat agents, and the platform receives a marketplace listing. The listing lets agencies evaluate the platform, giving them a marketplace route to assess Bland’s certified voice AI services.

Sep 2026PR NewswireNews article

Bland AI introduced Bland Speech, a text-to-speech platform for developers, with Speech v3 as its first model. The August release described API streaming, voice cloning, and a per-character rate; a September update reported benchmark results.

Aug 2026Bland AI BlogNews article

Bland announces a $50 million Series C to advance voice AI for complex, high-stakes conversations. Dell Technologies Capital leads the round, with participation from HubSpot Ventures, Archerman Capital, Tribeca Venture Partners, and existing investors, bringing Bland's total funding to more than $100 million.

Jun 2026PR NewswireNews article

Bland, a voice AI startup, closes a $50 million Series C led by Dell Technologies Capital after being rejected by 180 investors. The financing brings its total funding to more than $100 million and supports research expansion and growth into regulated industries.

Jun 2026FortuneNews article