
Braintrust Data builds a platform for evaluating, observing, and shipping LLM applications and AI agents.
Named production customers include Notion, Stripe, Vercel, Cloudflare, Ramp, Dropbox, Replit, Box, and OpenAI. The company claims large query-speed gains from its purpose-built Brainstore trace database over general-purpose stores.
Compliance covers SOC 2 Type II, HIPAA, and GDPR with SSO and RBAC plus hybrid deployment. A free tier serves open-source and academic use, and the company published an open-source evaluation library with a published methodology in August 2026.
Source: braintrust.dev
On May 4, 2026 the company discovered that hackers had accessed an internal AWS account, exposing org-level AI provider API keys stored by customers. All customers were emailed on May 5 to rotate keys after the incident.
At least one customer confirmed impact, with three reported suspicious AI-provider usage spikes. Nudge Security's CTO said potentially exposed keys belonged to customers including Box, Cloudflare, Dropbox, Notion, Ramp, and Stripe.
Source: securityweek.com
Management frames 2026 as the year AI moved from experimentation to production, with agents embedded in nearly every engineering workflow. Traces are now long-running multi-step interactions that can produce hundreds of megabytes per interaction, outpacing traditional observability tooling.
The company positions AI observability as a category of core infrastructure in its Series B announcement. SiliconANGLE characterized the $80M round as Braintrust's push to become the observability layer for AI.
Source: braintrust.dev
Pricing is self-serve SaaS with usage metering: Starter is $0/month with limited data and retention, Pro is $249/month with 5 GB data and RBAC, and Enterprise is custom with on-prem or hosted deployment. Metered units include model credits priced by token rate, processed data at roughly $3-4 per GB, and scores at $1.50-2.50 per 1,000.
Retention storage runs about $0.50 per GB per month. Qualifying startups receive 6-12 months free, and the platform is free for open-source and academic research.
Source: braintrust.dev
The platform is an active observability layer for AI agents, organized around three capabilities: Observe for real-time inspection of agent traces, Evaluate for evals with code, LLM, and human scoring, and Discover for automatic pattern discovery. Native SDKs cover Python, TypeScript, Go, Ruby, and C#, plus an MCP server for IDE integration.
Underneath sits Brainstore, a purpose-built trace database the company says is dramatically faster than general-purpose stores on large trace workloads. Deployment options include self-serve cloud, hybrid, and on-premises for enterprise.
Source: braintrust.dev