Call Federal Credit Union

Flexible option for debt consolidation, car repairs, travel costs, home repairs, and those unexpected expenses. All with competitive rates and personalized service.

Our in-branch coin machines have served members well, but they’ve reached their 'retirement' age. This partnership lets us keep offering a reliable way to cash in coins while delivering a meaningful member solution.

That’s why Call Federal offers the option to skip your next eligible loan payment- so you can catch your breath, handle an unexpected expense, or simply enjoy a extra flexibility.

When you become part of our credit union, it’s not just about banking — it’s about making your best call and joining a community that truly values and supports you.

Our Money & Beyond Program helps you achieve your financial goals starts with understanding and embracing your money mindset.

Explore free financial wellness resources, budgeting tips, debt management guidance, fraud prevention tools, and more from Call Federal.

Buying a camper will be the second largest investment many people ever make, next to the purchase of their home. Because of this, buying pre-owned is one of the most popular purchase options. But before you set up camp, here are a few things to tips that we’ve found lead to better buying decisions. Know The Value This may seem … Continue reading →

Credit union members must stay alert to the latest attempts by scammers to access personal financial data. Some of our members have recently received emails, text messages, and phone calls from cyberthieves posing as credit union employees. Fraudsters spoof credit union email addresses and phone numbers and use pieces of personally identifiable information to gain member trust before stealing account … Continue reading →

Call Federal Credit Union is thrilled to announce that it has earned 2nd place for the prestigious Dora Maxwell Social Responsibility Community Service Award. This honor, which this year recognized credit unions in the state of Virginia, celebrates organizations that make a meaningful impact in their communities. Call Federal couldn’t be prouder of the efforts that have earned this recognition. … Continue reading →

No. Your accounts, loans, debit cards, direct deposits, online banking access, and other services will continue to work as they do today, accessible through other Call Federal branches, shared branch locations, ATMs, online banking, mobile banking, and our Contact Center.

For longer than most of us can remember, our Richmond branch on Commerce Road has been more than just a place to do your banking. It has been a place for connection, conversation, and community. We know this branch holds a special place for many who have walked through its doors. After careful consideration, our Board of Directors and Leadership Team have made the difficult decision to close the Richmond branch, effective Friday, June 26.

The Richmond branch will close permanently at the end of business on Friday, June 26, 2026.

Working at Call Federal Credit Union empowers you to make a difference in the lives of our members and community, but also your career.

Absolutely! We regularly review local competitors’ rates and products to ensure we stay competitive in the market.

Call Federal does not charge a monthly maintenance fee on its money market accounts.

Dividends compound and are credited monthly, helping your balance grow faster.

No, this service is free for all Call Federal credit card members.

Learn about Call Federal Credit Union's history, mission, and commitment to financial wellness, exceptional service, and supporting communities throughout Greater Richmond.

We are devoted to making a positive impact on the lives of our members and community by providing practical financial solutions, exceptional service, and expert know-how.

Founded in 1962 by Philip Morris employees, Call Federal Credit Union now serves over 30,000 members in the Greater Richmond metro area.

This Call Federal branch is located in Altria's Headquarters. It provides convenient and secure access for Altria and Philip Morris employees only.

Located in the same shopping center as the Kroger Marketplace just a few minutes outside of Chesterfield Courthouse on Iron Bridge Road, between the Bermuda & Dale districts, as well as the communities of Autumn Oaks and The Highlands. Just a few minutes off Rt-288 & I-95, this location is also convenient to residents of South Chesterfield, Colonial Heights, and Petersburg.

Contact us online, by phone, or in-person. Or visit our FAQ for the information you need.

We invite anyone who lives, works, worships, volunteers in the community or attends school in the Richmond, Virginia Metropolitan Statistical Area to open an account with our credit union. Also, eligible business or other legal entity located in this same area may open an account too. Once you have started a relationship with us, we can then serve your immediate family members and those that share the same household as you.

Low loan rates, competitive savings, and fewer fees than traditional banks.

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