Carepool is a HIPAA-compliant rideshare platform built for healthcare, providing wheelchair-accessible medical transportation for seniors and people with disabilities.
Carepool is a HIPAA-compliant, Medicaid-certified rideshare platform built specifically for healthcare transportation. Founded in 2018 in Madison, Wisconsin, the company connects patients with trained drivers who provide wheelchair-accessible, door-through-door assistance for medical appointments and essential errands.
The platform serves health plans, managed care organizations, health systems, and state and local government agencies across multiple states including Wisconsin, Minnesota, Colorado, and Tennessee. Carepool integrates with care management systems for scheduling, provides real-time tracking for patients and care coordinators, and supports recurring ride scheduling. The company offers mobile apps for iOS and Android for both passengers and drivers, with 24/7 customer support.
