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Cresta

Cresta, a Palo Alto-based AI software firm, enhances sales and service productivity with expert AI solutions.

Palo Alto, CA, US🇺🇸
Founded
2017
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Latest News About Cresta

Cresta Targets Contact Center AI Deployment Gap

CX Today

Cresta Targets Contact Center AI Deployment Gap

CX Today reported that Cresta launched its Training Simulator, a product that generates AI-powered simulated customers from a company's...

Jul 9, 2026

Cresta Launches Knowledge Agent for Contact Centers

CMSWire

Cresta Launches Knowledge Agent for Contact Centers

CMSWire reported that Cresta launched Knowledge Agent, an AI assistant for contact centers that pairs ambient listening with CRM context...

Mar 19, 2026

Cresta Launches Knowledge Agent To Reduce Agent Tab Switching

CX Today

Cresta Launches Knowledge Agent To Reduce Agent Tab Switching

CX Today reported that Cresta launched Cresta Knowledge Agent, an AI assistant that gives contact center agents real-time answers in a...

Mar 18, 2026

No Jitter Roll: NiCE and Salesforce Deepen End-To-End Customer Service Partnership

No Jitter

No Jitter Roll: NiCE and Salesforce Deepen End-To-End Customer Service Partnership

No Jitter reported that Cresta is expanding its Agent Assist and Conversation Intelligence solutions to bring voice and chat to email-based...

Aug 15, 2025

Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels

CMSWire

Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels

CMSWire reported that Cresta announced new capabilities for its AI Agent solution, delivering an omnichannel experience that preserves...

Jun 9, 2025