AI-powered real-time coaching for contact center agents.
Competing Products
Cresta
Cresta, a Palo Alto-based AI software firm, enhances sales and service productivity with expert AI solutions.
Founded
2017Cresta, a Palo Alto-based AI software firm, enhances sales and service productivity with expert AI solutions.
Cresta, founded in Palo Alto, California, aims to revolutionize business productivity through Expertise AI. The company focuses on enhancing sales and service teams' efficiency by offering AI-driven solutions capable of transforming productivity within weeks. Cresta's core products include AI-native co-pilots, quality management (QM), and coaching tools tailored to individual business data. Their market focus is on enterprises seeking to optimize contact center operations and drive significant revenue growth.
Notable investors backing Cresta include Andreessen Horowitz and Greylock Partners. The company has achieved significant milestones, such as being recognized as a leader in The Forrester Wave™: Real Time Revenue Execution Platforms, Q2. Cresta's AI solutions have generated hundreds of millions of dollars in incremental revenue for its clients, underscoring its substantial impact on the industry. By leveraging cutting-edge AI technology, Cresta empowers businesses to pinpoint performance drivers, reduce costs through automation, and enhance employee productivity.
Companies similar to Cresta include Talkdesk, Uniphore, Verint and Observe.AI.
Cresta was founded in 2017.
Cresta's headquarters is located in Palo Alto, CA, US.
Cresta's most recent funding round was for $80M (USD) in March 2022.
As of Mar 17, 2022, Cresta has disclosed funding of $151M (USD). Undisclosed round amounts are excluded.
Cresta has 253 employees as of Feb 4, 2024.
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