DolphinChat is a conversational AI platform that builds customized chatbots for organizations to automate support, lead generation, and sales conversations.
DolphinChat is a conversational AI platform for building conversational experiences between organizations and consumers, turning web forms into interactive lead-generation experiences and automating repetitive consumer queries. It sells a set of purpose-built bot products — VirtualDeskBot, EcommerceBot, AppointmentBot and SmartGovBot — each packaged for a specific job such as website navigation, online selling, appointment booking or citizen services.
DolphinChat differentiates on customization and channel coverage, pairing a customer-specific conversation flow with bots deployed across the website, WhatsApp Business, Facebook Messenger and Telegram, and retrains on captured conversation data. It serves organizations automating repetitive customer support and lead capture, including government and smart-city citizen services.
