Dreamtsoft

Keep IT and customer assets in a centralized repository, with connections to discovery tools for ITSM teams and RMM systems for MSP operations.

Use service agreements, surveys and self-service access, with change windows and approvals controlling infrastructure work.

Manage incidents, problems, changes, CMDB, service agreements, surveys and portals with ITIL 4-aligned workflows, dashboards and open REST APIs.

Compare ITSM, MSP and application platform capabilities, then explore CMDB, service workflows, automation, REST integrations and MSP operations.

Map an equipment request from ownership to API handoff. Includes 8 demo checks, editable worksheets, product videos and technical documentation.

The page features a 50-second Dreamtsoft ITSM solution video and complete on-screen transcript covering ITIL 4 alignment, cost, automation, and APIs.

The page provides a one-page 2019 company overview of the Dreamtsoft vision, SaaS platform, and pre-built ITSM application, with a downloadable PDF.

The page provides a two-page 2019 brief covering ITIL 4 alignment, licensing, open data access, Git, and the platform foundation, with a downloadable PDF.

IT service provider software is the focus of founders Bow Ruggeri and Jerrod Bennett and the Dreamtsoft team building adaptable business applications.

The page provides a phone number, email, and protected contact form for requesting a product demonstration and discussing IT needs.

The company asks users to describe a workflow to test and provide a work email; its product team will follow up to arrange an evaluation.

Manage IT services, MSP operations, customers, projects, time and reporting on one platform with ITIL 4-aligned workflows and open REST APIs.

The policy covers personal and non-personal information, browser cookies, data protection, third-party websites, policy updates and contact options.