Family Directed President Kiel Dowlin says daily pay is a valuable benefit but not a standalone solution to caregiver shortages. He discusses recruitment and retention challenges in home care and says the Louisville-based company is exploring other ways to address the caregiver crisis.
Family Directed, co-founded with former Almost Family CEO William Yarmuth, is building its business around transparency. The company hopes to give home care clients more control over who enters their homes and when.
Kiel Dowlin is president of Family Directed, a Louisville-based home care technology company. Its platform helps families manage home care needs for loved ones directly, without working through an agency.
Family Directed, a Louisville-based home care technology company launched in mid-2018, acquired substantially all assets of HomeHero in late 2018. The deal brings HomeHero’s technology and caregiver network under Family Directed’s direct-to-consumer home care platform.
