Firsthand

Firsthand, founded in 2021 and based in New York, is a mental health platform dedicated to supporting underserved individuals with serious mental illnesses (SMI). The company's core mission is to deliver tangible outcomes for a population that has historically been marginalized and stigmatized. Firsthand offers a platform that facilitates engagement with the healthcare ecosystem, aiming to transform care, support, and access for people living with serious mental and physical health challenges.

Notable figures affiliated with Firsthand include Cherie, a firsthand guide from Youngstown, and Lee, a senior firsthand guide from Memphis, both of whom bring empathy and passion derived from their lived experiences. The company has made significant strides in addressing the needs of those with SMI, providing personalized support that helps prevent individuals from falling through the cracks of the healthcare system. Through its innovative approach, Firsthand is making a substantial impact on the mental health landscape.