Founded with the mission to revolutionize retail, Firsthand provides software-enabled, self-serve retail kiosks and pop-up shops that feature fresh online brands. Their vision is to create a seamless and profitable retail experience by integrating technology with convenience. Firsthand handles the kiosk setup, product stocking, and software management, allowing businesses to simply provide space and receive a share of the profits at the end of each month.

Notable investors and affiliated people include key figures from the tech and retail industries, contributing to Firsthand's innovative approach. The company has achieved significant milestones, including successful deployments in various high-traffic locations and partnerships with emerging brands. Firsthand's impact lies in its ability to offer a modern retail solution that benefits both brands and space providers, driving profitability and customer engagement in the evolving retail landscape.