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Freed
Freed is a San Francisco-based healthcare technology company that develops AI software for clinical documentation and practice administration.
Founded
2023Freed is a San Francisco-based healthcare technology company that develops AI software for clinical documentation and practice administration.
Freed provides an ambient AI scribe that records or accepts uploaded visit audio, converts conversations into clinical text, and produces specialty-aware notes that clinicians can edit and transfer into browser-based electronic health records. The workflow also supports visit summaries, patient context, customizable templates, patient instructions, letters, and clinical terminology normalization.
The platform extends beyond documentation through Coding Assistant, which suggests ICD-10 and CPT codes and links coding recommendations to supporting documentation, and Clinical Evidence, which answers clinical questions using patient context and citations from a curated library. Front Desk adds an AI receptionist that handles calls, triages requests, supports multiple languages, and organizes follow-up in a shared inbox with two-way messaging.
Freed is positioned around the operating needs of independent and smaller practices rather than large health-system deployments. Its product pages emphasize rapid setup, browser-based EHR compatibility, specialty-specific templates, workflow customization, and live human support, allowing practices to adopt documentation and administrative automation without a large implementation project.
The company combines several workflow functions in one clinical environment. Its scribe learns from clinician edits, applies layered accuracy checks, and supports more than 30 specialties, while Coding Assistant, Clinical Evidence, and Front Desk address reimbursement, point-of-care research, and telephone operations. Freed also highlights HIPAA and HITECH compliance, SOC 2 certification, and automatic deletion of audio recordings by default.
Freed uses subscription packaging aimed at individual clinicians, groups, and independent practices. The AI Scribe page presents an entry price beginning at $39 per month, while the company describes individual and group plans and offers a seven-day trial without requiring a credit card, lowering the initial adoption barrier for smaller practices.
Freed monetizes adjacent workflow products through plan inclusion and usage-based packaging. Coding Assistant and Clinical Evidence are presented as included features for eligible plans, while Front Desk Starter is priced at $149 per month for a block of 250 calls. This structure lets practices begin with documentation and add telephone automation as call volume and operational needs increase.