CompaniesInvestorsPeople
Home
Loading

aVenture is in Beta: research coverage is expanding as we build, so please independently verify key details before making investment decisions.

aVenture is in Beta: research coverage is expanding as we build, so please independently verify key details before making investment decisions.

Get in Touch

  • Contact

  • Request a Demo

  • Request Data Updates

  • Add a Company

Research

  • Companies

  • Investors

  • People

aVenture

  • Download App

  • Pricing

Download the aVenture Research beta for iOS and iPadOSDownload aVenture Research on the Mac App Store

Resources

  • Documentation

  • Use Cases

  • CLI

  • MCP

  • Feature Requests

  • Sitemap

Member

Backed by

Ask AI about aVenture

© aVenture Investment Company, 2026. All rights reserved.

San Francisco, CA, USA

Privacy · Terms of Service

aVenture Investment Company ("aVenture") is an independent research platform providing detailed analysis and data on startups, venture capital investments, and key industry individuals. It is not a registered investment adviser, broker-dealer, or investment advisor and does not provide investment advice or recommendations. The data provided by aVenture does not constitute recommendations or advice, whether by methodology, analysis, AI-generated content, or a statement written by a staff member of aVenture.

aVenture is not affiliated with any of the people, companies, organizations, government agencies, regulatory bodies, or investment funds we provide coverage for on this site unless explicitly stated otherwise. Users assume full responsibility for decisions made based on information obtained from this platform. Links to external websites do not imply endorsement or affiliation with aVenture. Any links that provide the ability to invest in a primary or secondary transaction in a company are for convenience only and do not constitute solicitations or offers to buy or sell an investment. Investors should exercise heightened precaution and due diligence when investing in private companies, especially those not independently audited.

While we strive to provide valuable insights with objectivity and professional diligence, we cannot guarantee the accuracy of the information provided on our platform. Before making any investment decisions, you should verify the accuracy of all pertinent details for your decision. To the fullest extent permitted by law, aVenture shall not be liable for any direct, indirect, incidental, consequential, or financial damages arising from use of this site, whether by consumers of its contents directly or by persons or organizations covered by our research, even if we are advised of the possibility. Our best-efforts processes and correction request forms do not create a warranty or duty of care.

Profiles on this platform may include content generated in part by large language models (LLMs, artificial intelligence) that aggregate publicly available sources (e.g., SEC EDGAR, public filings, press releases). Source attribution is provided where known; always verify statements and claims here against original sources before relying on any data. Content on our site may contain inaccuracies, omissions, or what are commonly called 'hallucinations' if generated in part or in full by AI / LLMs. The risk can also exist even when content is written by a human, as internal and third-party sources may also have inaccuracies for the same or different reasons. While we randomly audit a proportion of content, this is not exhaustive.

We recommend that an independent auditor be hired to verify the accuracy of the information before relying on it for any sensitive decisions. By accessing this platform, you agree not to rely solely on any information generated by AI, aggregated, or sourced or written otherwise on this site, for investment, financial, or other decisions. aVenture assumes no responsibility for inaccuracies, omissions, or hallucinations. You must independently verify all data from primary sources. Use of this platform constitutes your waiver of claims for reliance-based damages, including negligent misrepresentation. To report an error, request a correction, or dispute information about a company or individual, contact us via our request data updates form.

Loading
Home›
Companies›
Freshworks›
Products & Services›
Freshsales›
Analysis
Freshsales

Freshworks› offers Freshsales

ProductOperating Status: Currently Offered

Freshsales is Freshworks' AI-powered sales CRM for pipeline management, deal tracking, and Freddy AI assistance.

Loading
Overview
Analysis
News

Freshsales - Research Notes

  • Freshworks launched Freshsales in June 2016, positioning it as a CRM for high-velocity sales teams that would not require stitching together separate point tools. The product has been available alongside the wider Freshworks suite of customer-engagement software since that launch.

    Dated releases followed across the platform: Intelligent Workflows arrived for Freshsales in 2017, Freshworks introduced its Freddy AI engine in 2018, AWS became its preferred machine-learning provider in 2020, and a messaging partnership with Meta followed in 2023.

  • Freshsales competes in the CRM category against larger suites and newer point products, and its positioning centers on pairing AI-assisted selling with a comparatively low entry price. The Growth plan targets startups and small businesses, while the Pro and Enterprise plans address growing and mid-market teams.

    Demand for AI features in sales tooling has made assistant capabilities such as deal scoring and drafting widespread across the category. Freshsales' placement within the Freshworks suite lets it sell alongside support, marketing, and IT service products to the same customer base.

  • Freshsales is sold per user per month on annual billing across three self-serve editions: Growth at 9 dollars, Pro at 39 dollars, and Enterprise at 59 dollars. Each tier adds capability as it rises, from kanban pipeline management to contact scoring, deal insights, forecasting, and sandbox tooling.

    Add-ons extend the editions with branded documents and metered Freddy AI Agent sessions. A 21-day trial serves as the product's primary entry path, keeping the paid floor low for startups and small teams while scaling features toward mid-market buyers.

  • Freshsales is Freshworks' sales CRM, organized around an AI-assisted pipeline that covers lead capture, qualification, deal tracking, and built-in chat, email, and phone. Its Freddy AI tooling includes Copilot for contact scoring and email drafting and Insights for deal risk signals and next-best-action guidance.

    The offering ships in Growth, Pro, and Enterprise editions and extends to iOS and Android mobile apps. A 21-day trial is available across the product, and sales teams manage contacts, campaigns, and customer records from a single workspace.