Freshsales
Provider 
Founded 2010
Sells To Enterprise, Small Business
Pricing Model Recurring, SaaS, Software
Ownership Public

Freshsales is Freshworks' AI-powered sales CRM for pipeline management, deal tracking, and Freddy AI assistance.
Freshsales is Freshworks' sales CRM, built around an AI-powered pipeline for capturing, qualifying, and tracking leads through to closed deals. Its Freddy AI capabilities include Copilot for contact scoring and personalized email drafting and Insights for deal risk signals and next-best-action guidance.
The product ships in Growth, Pro, and Enterprise editions and pairs kanban deal views, built-in chat, email, and phone, and workflow automation with a 360-degree customer view. Native mobile apps extend the workspace to iOS and Android devices.
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| Attribute | Freshsales | Apollo Deal Management | Attio CRM | Close CRM | HubSpot CRM, Sales Hub | Insightly CRM | Lead Gen & CRM | Marketero — All-in-one Marketing & Sales Platform | Monday Sales CRM | Pipedrive — Sales CRM | Salesforce Sales Cloud | Zero — AI CRM | Zoho CRM | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Provider | ||||||||||||||
| Founded | 2010 | 2015 | 2019 | 2013 | 2006 | 2009 | 1995 | 2016 | 2012 | 2010 | 1999 | 2024 | 1996 | |
| Sells To | Enterprise, Small Business | Enterprises, SMB | — | Enterprise, Small Business | Enterprise | Enterprise, Small Business | — | Small Business | B2C, Enterprise | — | Enterprise, Small Business | B2B | B2B | |
| Pricing Model | Recurring, SaaS, Software | Recurring, Software, Usage-based | Subscription | Recurring, SaaS, Software, Usage-based | Recurring Subscription | Recurring | — | Recurring, Software | SaaS, Subscription | — | Recurring | B2B Subscription | B2B Subscription | |
| Ownership | Public | Private Equity, Venture Capital | — | Private, Venture Capital | Public | — | — | Private | Public | — | Public | Venture-backed private company | Private |
Provider 
Founded 2010
Sells To Enterprise, Small Business
Pricing Model Recurring, SaaS, Software
Ownership Public
Provider 
Founded 2015
Sells To Enterprises, SMB
Pricing Model Recurring, Software, Usage-based
Ownership Private Equity, Venture Capital
Founded 2019
Sells To —
Pricing Model Subscription
Ownership —
Provider 
Founded 2013
Sells To Enterprise, Small Business
Pricing Model Recurring, SaaS, Software, Usage-based
Ownership Private, Venture Capital
Provider 
Founded 2006
Sells To Enterprise
Pricing Model Recurring Subscription
Ownership Public