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Freshworks›
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Freshdesk
Freshdesk

Freshworks› offers Freshdesk

ProductOperating Status: Currently Offered

Freshdesk cloud helpdesk and customer engagement platform.

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Overview

Freshdesk offers ticketing, self-service, and automation for small and mid-sized support teams.

The platform integrates email, phone, chat, and social channels with SLA management and reporting for SaaS and ecommerce companies.

Freshdesk - Classification

Industry
  • Customer Service
Tags
  • Customer Service Automation

More from Freshworks

  • Freshsales logo

    Freshsales

  • Freshservice logo

    Freshservice

Freshdesk - Direct Competitors

  • Insightly

    Insightly logo

    Insightly Service

    insightly.com

  • Atlassian

    Atlassian logo

    Jira Service Management

    atlassian.com

  • Monday.com

    Monday.com logo

    Monday Service

    monday.com

  • HubSpot

    HubSpot logo

    Service Hub

    hubspot.com

  • Assistly

    Assistly logo

    Social Customer Service Platform

  • Zendesk

    Zendesk logo

    Zendesk Support

    zendesk.com

AttributeFreshdeskInsightly ServiceJira Service ManagementMonday ServiceService HubSocial Customer Service PlatformZendesk Support
ProviderFreshworksfreshworks.com484M raised · PublicInsightlyinsightly.com38M raised · Series CAtlassianatlassian.com210M raised · PublicMonday.commonday.com958.1M raised · PublicHubSpothubspot.com100.5M raised · PublicAssistlyZendeskzendesk.com85.5M raised · Public
Founded2010200920022012200620092007
Sells ToEnterprise, Small BusinessEnterprise, Small BusinessEnterpriseB2C, EnterpriseEnterpriseEnterprisesEnterprise, Small Business
Pricing ModelRecurring, SaaS, SoftwareRecurringRecurring, SoftwareSaaS, SubscriptionRecurring SubscriptionSaaSRecurring, Software
OwnershipPublic—PublicPublicPublic—Public
Freshdesk

Provider Freshworksfreshworks.com484M raised · Public

Founded 2010

Sells To Enterprise, Small Business

Pricing Model Recurring, SaaS, Software

Ownership Public

Insightly Service

Provider Insightlyinsightly.com38M raised · Series C

Founded 2009

Sells To Enterprise, Small Business

Pricing Model Recurring

Ownership —

Jira Service Management

Provider Atlassianatlassian.com210M raised · Public

Founded 2002

Sells To Enterprise

Pricing Model Recurring, Software

Ownership Public

Monday Service

Provider Monday.commonday.com958.1M raised · Public

Founded 2012

Sells To B2C, Enterprise

Pricing Model SaaS, Subscription

Ownership Public

Service Hub

Provider HubSpothubspot.com100.5M raised · Public

Founded 2006

Sells To Enterprise

Pricing Model Recurring Subscription

Ownership Public

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