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Zendesk
AddedFeb 15, 2024
UpdatedJun 28, 2026
Zendesk

Zendesk

Public

San Francisco-based Zendesk, Inc. designs global software solutions to enhance customer relationships.

HQ
San Francisco, CA, US
Founded
2007
Overview
Compare
Fundraising
Employees
News
Website

Founded in 2007 in Copenhagen, Denmark by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl, Zendesk, Inc. is a San Francisco-based software company focused on enhancing customer relationships through innovative software solutions. The company offers a suite of products designed to improve customer service, engagement, and support, serving a global market across various industries. Zendesk's core mission is to simplify and optimize customer interactions, making it easier for businesses to provide exceptional service.

Notable figures associated with Zendesk include its founders and current CEO Tom Eggemeier. The company has achieved significant milestones, including generating $1.34 billion in revenue in 2021 and expanding to 19 locations worldwide. Despite facing financial challenges, Zendesk has made a substantial impact on the software as a service (SaaS) industry by helping businesses streamline their customer service operations and improve overall customer satisfaction.

Zendesk - Products & Services

  • Customer Support logo

    Customer Support

    Zendesk customer support and ticketing platform.

    Competing Products

    Assistly logo

Zendesk - Similar Companies

Fin logo

Fin

Assistly logo

Assistly

Freshworks logo

Freshworks

freshworks.com

Help Scout logo

Help Scout

helpscout.com

Help.com logo

Help.com

HubSpot logo

HubSpot

hubspot.com

Braze logo

Braze

braze.com

TeamSupport logo

TeamSupport

teamsupport.com

Zoho logo

Zoho

zohocorp.com

Talkdesk logo

Talkdesk

talkdesk.com

ServiceNow logo

ServiceNow

servicenow.com

Helpstream logo

Helpstream

Salesforce logo

Salesforce

salesforce.com

Gladly logo

Gladly

gladly.com

UserVoice logo

UserVoice

uservoice.com

Zendesk - Quick Facts

Who are Zendesk's competitors?

Companies similar to Zendesk include Assistly, Fin, Freshworks and Help Scout.

When was Zendesk founded?

Zendesk was founded in 2007.

Where is Zendesk's headquarters located?

Zendesk's headquarters is located in San Francisco, CA, US.

How much has Zendesk raised to-date?

As of Sep 18, 2019, Zendesk has raised a total of $85.5M (USD).

How many employees does Zendesk have?

Zendesk has 5,860 employees as of Feb 5, 2024.

Zendesk - Classification

Ownership
  • Public
Technology
  • AI
  • Analytics
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
  • Small Business
Tags
  • Cloud
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7374Computer Processing and Data Preparation and Processing Services
ISIC
  • 1820Reproduction of recorded media
Show 15 more industry codes
NAICS
  • 334600Manufacturing and Reproducing Magnetic and Optical Media
  • 518000Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
  • 518200Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 330000Manufacturing
  • 334000Computer and Electronic Product Manufacturing
  • 541000Professional, Scientific, and Technical Services
  • 334610Manufacturing and Reproducing Magnetic and Optical Media
  • 518210Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 6000Depository Institutions
  • 7371Computer Programming Services
  • 7372Prepackaged Software