Conversational Cloud
Provider 
Founded 1995
Sells To Enterprise
Pricing Model Recurring
Ownership Public
LivePerson offers Conversational Cloud
ProductOperating Status: Currently Offered
AI-powered conversational customer engagement platform.
AI-powered conversational customer engagement platform.
AI-powered conversational customer engagement platform. The product competed directly with offerings in the same buyer segment and use case category.
Competitors in this space targeted similar enterprise buyers seeking integrated workflow and collaboration capabilities.
Five9
Five9 Intelligent CX Platform
five9.com
Genesys
Genesys Cloud CX
genesys.com
Zendesk
Zendesk Support
zendesk.com
| Attribute | Conversational Cloud | Five9 Intelligent CX Platform | Genesys Cloud CX | Zendesk Support | |
|---|---|---|---|---|---|
| Provider | | | | | |
| Founded | 1995 | 2001 | 1990 | 2007 | |
| Sells To | Enterprise | Enterprise, Small Business | Enterprise, Small Business | Enterprise, Small Business | |
| Pricing Model | Recurring | Recurring, Software | Recurring | Recurring, Software | |
| Ownership | Public | Public | Equity | Public |
Provider
Founded 1995
Sells To Enterprise
Pricing Model Recurring
Ownership Public
Provider
Founded 2001
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Public
Provider
Founded 1990
Sells To Enterprise, Small Business
Pricing Model Recurring
Ownership Equity
Provider
Founded 2007
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Public
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Conversational AI platform for enterprise contact center voice and chat automation.
Conversational agent platform for configuring, deploying and monitoring voice and chat agents.
Enterpret Platform turns customer feedback into structured insights for product teams.
Teneo Conversational AI Platform is an enterprise agentic AI platform for voice, chat, and messaging automation.
Conversica provides AI digital assistants for revenue teams and lead engagement.
Customer Support Platform is the primary commercial offering marketed by Thena to its core customer segments.
Chat AI engages website visitors, qualifies inbound leads, routes prospects, and books sales meetings.
Simple AI deploys voice, chat, text, and email agents that handle sales, support, and appointment booking.
Autonomous voice and digital AI agents that resolve high-volume customer tickets end-to-end across voice, chat, SMS, and email.
AI agent-assist software that supplies contact-center agents with real-time guidance during live customer conversations.
Atlas Autopilot is an AI agent that answers customer support requests across channels.
Teneo Contact Center Automation automates repetitive inquiries across channels for enterprise contact centers.