Maya Chat
Provider 
Founded 2017
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Private, Venture-backed

Conversational AI software helps customer support teams answer across channels with knowledge-grounded, personalized replies.
Maya Chat is a conversational AI product for customer engagement and support. It answers customer questions using approved knowledge, adapts replies to a company's brand voice, and communicates across channels including chat, email, SMS, and social messaging.
It resolves routine inquiries by providing answers and updating customer records, while escalating complex cases to human teams with conversation context. The product works with existing support tools and supports connected workflow automation.
Decagon

Conversational AI Platform
decagon.ai
LivePerson

Conversational Cloud
liveperson.com
Zendesk

Zendesk AI Agents
zendesk.com
| Attribute | Maya Chat | Conversational AI Platform | Conversational Cloud | Zendesk AI Agents | |
|---|---|---|---|---|---|
| Provider | |||||
| Founded | 2017 | 2023 | 1995 | 2007 | |
| Sells To | Enterprise, Small Business | Enterprise | Enterprise | Enterprise, Small Business | |
| Pricing Model | Recurring, Software | Software | Recurring | Recurring, Software | |
| Ownership | Private, Venture-backed | — | Public | Public |
Provider 
Founded 2017
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Private, Venture-backed
Provider 
Founded 2023
Sells To Enterprise
Pricing Model Software
Ownership —
Provider 
Founded 1995
Sells To Enterprise
Pricing Model Recurring
Ownership Public
Provider 
Founded 2007
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Public


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