Five9 is an intelligent cloud contact center platform.
Five9 delivers cloud contact center software with AI, analytics, and workforce optimization. It helps enterprises manage customer interactions across voice, digital, and self-service channels.
The platform integrates with leading CRM systems and provides real-time dashboards for monitoring agent performance and customer satisfaction metrics.
Amazon Web Services
Amazon Connect Customer
aws.amazon.com
RingCentral
AVA
ringcentral.com
Dialpad
Contact Center Platform
dialpad.com
Cupola Teleservices
Contact Center Technology
cupolagroup.com
LivePerson
Conversational Cloud
liveperson.com
Glia
Glia Digital, Glia Voice
glia.com
Nice
NICE CXone
nice.com
Talkdesk
Talkdesk AI Contact Center
talkdesk.com
| Attribute | Five9 Intelligent CX Platform | Amazon Connect Customer | AVA | Contact Center Platform | Contact Center Technology | Conversational Cloud | Glia Digital, Glia Voice | NICE CXone | Talkdesk AI Contact Center | |
|---|---|---|---|---|---|---|---|---|---|---|
| Provider | | | | | | | | | | |
| Founded | 2001 | 2006 | 1999 | 2011 | 1998 | 1995 | 2012 | 1986 | 2011 | |
| Sells To | Enterprise, Small Business | Small Business | Enterprise, Small Business | Enterprise | Enterprise, Government | Enterprise | Enterprise, Small Business | Enterprise, Small Business | B2B, Enterprise | |
| Pricing Model | Recurring, Software | Recurring | Recurring, SaaS | Recurring, Software, Usage-based | Recurring | Recurring | Recurring, Software | Recurring, Transactional | Recurring, Software, Subscription | |
| Ownership | Public | Public | Public | Venture-backed | Private | Public | Private equity-backed, Venture-backed | Public | Private equity-backed, Venture-backed |
Provider
Founded 2001
Sells To Enterprise, Small Business
Pricing Model Recurring, Software
Ownership Public
Provider
Founded 2006
Sells To Small Business
Pricing Model Recurring
Ownership Public
Provider
Founded 1999
Sells To Enterprise, Small Business
Pricing Model Recurring, SaaS
Ownership Public
Provider
Founded 2011
Sells To Enterprise
Pricing Model Recurring, Software, Usage-based
Ownership Venture-backed
Provider
Founded 1998
Sells To Enterprise, Government
Pricing Model Recurring
Ownership Private
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