Home
Loading

aVenture is in Alpha: During this preview period, you should expect the research data to be limited and may not yet meet our exacting standards. We've made the decision to provide early access to our data to showcase the product as we build, but you should not yet rely upon it alone for your investment decisions.

aVenture is in Alpha: During this preview period, you should expect the research data to be limited and may not yet meet our exacting standards. We've made the decision to provide early access to our data to showcase the product as we build, but you should not yet rely upon it alone for your investment decisions.

Get in touch

  • Contact

  • Request a demo

  • Request data updates

  • Add a company

Research

  • Companies

  • Investors

  • People

aVenture

  • Sitemap

  • Feature requests

Member

Backed by

© aVenture Investment Company, 2026. All rights reserved.

San Francisco, CA, USA

Privacy Policy

aVenture Investment Company ("aVenture") is an independent research platform providing detailed analysis and data on startups, venture capital investments, and key industry individuals. It is not a registered investment adviser, broker-dealer, or investment advisor and does not provide investment advice or recommendations. The data provided by aVenture does not constitute recommendations or advice, whether by methodology, analysis, AI-generated content, or a statement written by a staff member of aVenture.

aVenture is not affiliated with any of the people, companies, organizations, government agencies, regulatory bodies, or investment funds we provide coverage for on this site unless explicitly stated otherwise. Users assume full responsibility for decisions made based on information obtained from this platform. Links to external websites do not imply endorsement or affiliation with aVenture. Any links that provide the ability to invest in a primary or secondary transaction in a company are for convenience only and do not constitute solicitations or offers to buy or sell an investment. Investors should exercise heightened precaution and due diligence when investing in private companies, especially those not independently audited.

While we strive to provide valuable insights with objectivity and professional diligence, we cannot guarantee the accuracy of the information provided on our platform. Before making any investment decisions, you should verify the accuracy of all pertinent details for your decision. To the fullest extent permitted by law, aVenture shall not be liable for any direct, indirect, incidental, consequential, or financial damages arising from use of this site, whether by consumers of its contents directly or by persons or organizations covered by our research, even if we are advised of the possibility. Our best-efforts processes and correction request forms do not create a warranty or duty of care.

Profiles on this platform may include content generated in part by large language models (LLMs, artificial intelligence) that aggregate publicly available sources (e.g., SEC EDGAR, public filings, press releases). Source attribution is provided where known; always verify statements and claims here against original sources before relying on any data. Content on our site may contain inaccuracies, omissions, or what are commonly called 'hallucinations' if generated in part or in full by AI / LLMs. The risk can also exist even when content is written by a human, as internal and third-party sources may also have inaccuracies for the same or different reasons. While we randomly audit a proportion of content, this is not exhaustive.

We recommend that an independent auditor be hired to verify the accuracy of the information before relying on it for any sensitive decisions. By accessing this platform, you agree not to rely solely on any information generated by AI, aggregated, or sourced or written otherwise on this site, for investment, financial, or other decisions. aVenture assumes no responsibility for inaccuracies, omissions, or hallucinations. You must independently verify all data from primary sources. Use of this platform constitutes your waiver of claims for reliance-based damages, including negligent misrepresentation. To report an error, request a correction, or dispute information about a company or individual, contact us via our request data updates form.

Loading homepage
Loading
Home›Research›Companies

Companies

Loading
Home›
Research›
Companies›
Genesys
AddedFeb 13, 2024
UpdatedJun 28, 2026
Genesys

Genesys

Private Equity

Genesys Inc. is a global enterprise software firm, specializing in customer experience and telecommunication solutions.

HQ
Daly City, CA, US
Founded
1990
Overview
Compare
Fundraising
Employees
Website

Founded in 1990 by Gregory Shenkman and Alec Miloslavsky, Genesys Inc. is a global enterprise software firm headquartered in Menlo Park, California. The company's core mission is to enhance customer experience through advanced telecommunication solutions. Genesys offers a suite of products including Genesys Cloud CX for personalized contact center experiences, Genesys Cloud EX for workforce efficiency, and the AppFoundry® Marketplace for pre-integrated apps. Their market focus spans worldwide, serving diverse industries with AI-powered experience orchestration platforms.

Notable affiliated individuals include Tony Bates as Chairman and CEO, Brian Swartz as CFO, and Eva Majercsik as Chief People Officer. Genesys is backed by prominent investors Hellman & Friedman and Permira. With a revenue of $2.0 billion in 2022, the company has made significant strides in the customer experience industry. Its AI-driven solutions have transformed how businesses interact with customers, making Genesys a key player in the global enterprise software market.

Genesys - Products & Services

  • Genesys Workforce Engagement Management logo

    Genesys Workforce Engagement Management

    Workforce engagement management software for contact center forecasting, scheduling, and agent performance from Genesys.

    Competing Products

    Verint logo

Genesys - Similar Companies

8x8 logo

8x8

Vonage logo

Vonage

Verint logo

Verint

verint.com

Talkdesk logo

Talkdesk

talkdesk.com

LivePerson logo

LivePerson

liveperson.com

Genesys Systems logo

Genesys Systems

Call Center Studio logo

Call Center Studio

Freshworks logo

Freshworks

freshworks.com

Zendesk logo

Zendesk

zendesk.com

Gong logo

Gong

gong.io

Five9 logo

Five9

five9.com

Dialpad logo

Dialpad

dialpad.com

eGain logo

eGain

egain.com

Invoca logo

Invoca

invoca.com

Braze logo

Braze

braze.com

Genesys - Quick Facts

Who are Genesys' competitors?

Companies similar to Genesys include Verint, 8x8, Vonage and Talkdesk.

When was Genesys founded?

Genesys was founded in 1990.

Where is Genesys' headquarters located?

Genesys' headquarters is located in Daly City, CA, US.

When was Genesys' last funding round?

Genesys' most recent funding round was for $580M (USD) in December 2021.

How much has Genesys raised to-date?

As of Dec 6, 2021, Genesys has raised a total of $1.5B (USD).

How many employees does Genesys have?

Genesys has 3,218 employees as of Feb 4, 2024.

Genesys - Classification

Ownership
  • Equity
Technology
  • AI
  • Cloud
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
Customer
  • Enterprise
  • Small Business
Tags
  • API
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7372Prepackaged Software
Show 8 more industry codes
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541000Professional, Scientific, and Technical Services
  • 541600Management, Scientific, and Technical Consulting Services
  • 541610Management Consulting Services
  • 541613Marketing Consulting Services
SIC
  • 8700Engineering, Accounting, Research, Management, And Related Services
  • 8740Management And Public Relations Services
  • 8742Management Consulting Services