
HubSpot Service Hub is a customer service platform for help desk, ticketing, and AI-assisted support.
Service Hub is HubSpot's customer service software, unifying a shared team inbox, ticketing, a knowledge base, and customer success workflows on the same CRM records used by marketing and sales. Support history therefore appears alongside the rest of the customer relationship rather than in a separate system.
The product includes an AI customer agent that answers common questions and routes complex issues to people. It is sold in free and paid editions for support teams that want to scale service without adding disconnected tools.



Freshdesk cloud helpdesk and customer engagement platform.

Zendesk Support is a customer service platform for support and engagement.

Context-aware help desk software for customer support teams.



Customer service application for ticketing, knowledge bases, portals, SLAs, and analytics.



Salesforce Service Cloud is a customer service platform from Salesforce that uses AI to scale resolution.


servis.ai's business operations platform unifies CRM, service, and work management with an AI co-pilot.


Gorgias Helpdesk is Gorgias's ecommerce helpdesk that puts Shopify order and customer data inside the support ticket.


Social Customer Service Platform from Assistly served enterprise teams on Salesforce.


Jira Service Management is an AI-powered IT service management platform for delivering service at scale.


Service AI Suite equips support and clienteling teams with real-time customer insights.




Kustomer IQ is Kustomer's CRM-native customer service platform with Shopify data surfaced on every support conversation.



Customer Support Platform is the primary commercial offering marketed by Thena to its core customer segments.


Zendesk AI Agents are autonomous service agents that resolve customer issues across channels.


Talkdesk CXA automates customer-service workflows through AI agents that share context and connect to business systems.


AI-powered support engineers that resolve IT tickets for managed service providers.


ServiceNow ITSM is the IT service management product combining incident, problem, change, and request management.
Customer service application for ticketing, knowledge bases, portals, SLAs, and analytics.

Zendesk customer support and ticketing platform.

Salesforce Service Cloud is a customer service platform from Salesforce that uses AI to scale resolution.

servis.ai's business operations platform unifies CRM, service, and work management with an AI co-pilot.

Gorgias Helpdesk is Gorgias's ecommerce helpdesk that puts Shopify order and customer data inside the support ticket.

Social Customer Service Platform from Assistly served enterprise teams on Salesforce.

Jira Service Management is an AI-powered IT service management platform for delivering service at scale.

Service AI Suite equips support and clienteling teams with real-time customer insights.

Richpanel is an AI-native helpdesk where AI resolves ecommerce support tickets end to end.

AI-powered IT service management and IT operations platform.

Kustomer IQ is Kustomer's CRM-native customer service platform with Shopify data surfaced on every support conversation.

Re:amaze is a unified helpdesk with AI-powered live chat for ecommerce brands.

Customer Support Platform is the primary commercial offering marketed by Thena to its core customer segments.

Zendesk AI Agents are autonomous service agents that resolve customer issues across channels.

Talkdesk CXA automates customer-service workflows through AI agents that share context and connect to business systems.

AI-powered support engineers that resolve IT tickets for managed service providers.

ServiceNow ITSM is the IT service management product combining incident, problem, change, and request management.
