fxiaoke.comCrawled Oct 26, 2026
The company’s marketing AI platform provides tools like AI marketing brain, intelligent user profiling, and creative libraries to enhance marketing effectiveness and ROI.
The company’s CDP platform integrates multi-channel marketing data, unifies customer identification, and enables personalized customer development for precise marketing strategies.
The company’s marketing cloud offers an intelligent platform for event marketing, digitizing the entire process from planning to analysis to improve user experience and ROI.
The company’s marketing automation system supports online and event marketing automation, lead nurturing, and customizable audience targeting to improve efficiency and ROI.
Fenxiang CRM supports binding any email with IMAP or POP3. While personal emails like QQ or 163 are technically allowed, the company recommends corporate emails for uniformity. Personal emails may fail due to domain recognition, authorization errors, or configuration issues.
Fenxiang CRM’s industry insights channel explains CRM systems for businesses, covering definitions, functions, sales impact, selection guidance, and usage tips. It also analyzes CRM needs for small, medium, and large enterprises, selection processes, cost analysis, and ROI.
Fenxiang CRM allows importing phone contacts into the mobile app via the contacts interface, requiring permission to access the device’s contact list.
The company lists current job openings for campus and social recruitment.
The company’s learning center offers live courses and product videos demonstrating CRM features for customer management, marketing, channel ordering, and service management.
The company provides contact details, including a phone number, address in Beijing, and a customer service email.
Founded in late 2011, Fenxiang CRM (Beijing Yidong Fenxiang Technology Co., Ltd.) is a leading AI-native integrated enterprise CRM. Its Agent technology integrates marketing, sales, service, and operations, serving over 7,000 enterprises in industries like high-tech, fast-moving consumer goods, and manufacturing.
The company’s Agentic CRM platform includes AI-driven sales assistance, customer interaction, and order processing to support sales performance for enterprises.