Globavend holds an advantage in control of the handoffs: it coordinates warehousing, customs clearance, and air or ground transport itself, where traditional providers leave that coordination to the customer, and owning that coordination makes the service hard to reassemble from separately bought freight legs. This coordination shortens lead time and improves order fulfilment efficiency.

Globavend's all-in-one shipping solution links directly to customers' sales or booking systems and to carriers' management systems. Services are sold mainly on a contract logistics basis, with customized coverage of the entire delivery process.

Globavend provides a single cross-border logistics service connecting Hong Kong with Australia and New Zealand that gives the buyer coordination: one provider handles drop-off and consolidation, air freight forwarding and customs clearance, and last-mile delivery to the destination, so the merchant does not stitch carriers together.

The service runs on the company's own proprietary all-in-one shipping solution. Its buyers are mainly enterprise e-commerce merchants and operators of e-commerce platforms running business-to-consumer transactions.