
AI-native enterprise service management platform that resolves employee requests with agents in Slack and Microsoft Teams.
harmony.ioCrawled Oct 16, 2026
Harmony's AI employee service management platform unifies every employee's devices, apps, access, and requests, automating onboarding to offboarding.
Harmony's AI IT asset management (ITAM) software gives IT one always-accurate view of every asset: hardware, software, and cloud, auto-discovered and monitored.
Harmony's AI service desk resolves employee requests instantly inside Slack, Teams, and email, no human intervention, no wait time.
The page discusses three parameters reshaping IT decisions in 2026 and how agentic AI affects the comparison between legacy and AI-native ITSM.
Expert insights on IT automation, AI agents, enterprise service management, and the future of IT operations. Practical guides and analysis.
The page describes a common AI adoption journey for IT: experimentation, buying and building, followed by the question of whether to build or buy.
Harmony raised $34 million in seed funding led by Lightspeed Venture Partners. The page argues that enterprise service management can be redesigned around software that resolves work rather than routes it.
Backed by Lightspeed Venture Partners, Harmony deploys AI agents embedded in workplace platforms like Slack and Microsoft Teams to deliver personalized employee support and resolve requests across enterprise service functions.
The Future of AI Native ESM by Harmony
AI agents that resolve IT and HR requests inside Slack and Teams
Israeli founders Nitzan Shapira and Ran Ribenzaft raise $34 million in seed funding for Harmony, an AI platform that automates enterprise employee service requests. The pair previously sold Epsagon to Cisco for $500 million.
Jul 2026Calcalist TechNews article
Harmony raises a $34 million seed round led by Lightspeed Venture Partners to scale AI agents that resolve employee support requests in Slack and Microsoft Teams.
Jul 2026HarmonyNews article
Harmony raises a $34 million seed round led by Lightspeed. Its founders previously sold cloud software startup Epsagon to Cisco.
Jul 2026Business InsiderNews article
Harmony raises a $34 million seed round led by Lightspeed to scale its AI employee support platform. Hitachi Ventures, Fin Capital, Mercer Ventures, and Operator Partners also participate in the financing.
Jul 2026Pulse 2.0News article