Helplama
US-based provider of dedicated customer support services via live chat, email, and voice.
Founded
2016US-based provider of dedicated customer support services via live chat, email, and voice.
Helplama, a US-based startup, was founded with the mission to revolutionize customer support services by providing dedicated, specialist agents who seamlessly integrate with internal teams. Their vision is to enhance customer interactions across multiple channels, ensuring a unified and efficient support experience. Helplama offers a comprehensive suite of services including live chat, email, social media, and voice support, all accessible through a single interface. Their market focus is on businesses seeking to improve customer satisfaction and operational efficiency through high-quality, outsourced support.
Notable figures associated with Helplama include its experienced leadership team, which brings a wealth of expertise in customer service and technology. The company has attracted investment from prominent venture capital firms, bolstering its growth and innovation capabilities. Key achievements include the successful deployment of their integrated support platform across various industries, leading to significant improvements in customer satisfaction scores and operational metrics. Helplama's impact is evident in its ability to streamline customer operations and enhance the overall customer experience for its clients.
Companies similar to Helplama include HelpCrunch, HelpSquad, TeamSupport and Help.com.
Helplama was founded in 2016.
Helplama's headquarters is located in Walnut, CA, US.
Helplama's most recent funding round was for $200k (USD) in July 2016.
As of Jul 5, 2016, Helplama has disclosed funding of $200k (USD). Undisclosed round amounts are excluded.
Helplama has 125 employees as of Feb 4, 2024.
Help.com
