Hive Health operates a digital health benefits platform that sells HMO-administered plans to small and growing Philippine employers. Its plans bundle inpatient, outpatient, emergency, and dental coverage with add-ons such as teleconsultations, mental health consults, medicine reimbursement, maternity cash assistance, and annual physical exams. Members use an online portal to find providers, request Letters of Authorization, file claims, and view records, while HR teams manage enrollment, invoices, and pre-employment exams through a dashboard.

The company primarily serves small and medium enterprises and growing companies in the Philippines, covering employees and their dependents. It competes in the employer-sponsored health insurance and healthtech sector as a licensed HMO-backed administrator, generating recurring revenue through employer-paid premiums.