Infotap offers Guest Engagement Platform
ProductOperating Status: Currently Offered
Infotap's Guest Engagement Platform helps venues gather guest feedback through Wi-Fi, QR-code, and digital survey channels.
Infotap's Guest Engagement Platform helps venues gather guest feedback through Wi-Fi, QR-code, and digital survey channels.
Infotap's Guest Engagement Platform collects voluntary feedback from venue visitors through digital touchpoints. Documented channels include short surveys presented after Wi-Fi authentication, QR-code surveys, and links distributed by email or text. Survey interfaces can use venue branding and interactive question formats.
The product brings responses into reporting workflows that operators can review by location and other available context. Infotap describes AI-assisted response analysis, timestamped report snapshots, and integrations for sharing data with external systems. It serves venue settings including airports and other visitor destinations.
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