Journey

The company offers payments, authentication, signatures, forms, and identity verification as Zero Knowledge workflows in contact centers.

The company offers caller verification with Passkeys and OTP for contact centers and agentic AI, designed to replace KBA and reduce fraud.

The company supports in-session collection of signatures and complex forms without dropping calls, using Zero Knowledge to keep sensitive data out of agents, bots, and recordings.

The company supports digital, voice, and DTMF payments without exposing card data to agents, bots, call recordings, or the contact center stack.

The page discusses biometrics as a way to thwart cyberattacks.

Digital interactions are possible through apps.

The company discusses how usability tools can negatively affect digital security and the relationship between customer experience and cybersecurity.

The page discusses whether Journey 3D face mapping and liveness detection technology could foil a face swap in Face / Off.

Journey.ai builds Zero Knowledge applications and a patented Zero Knowledge Network for payments, authentication, and regulated workflows.

Journey.ai partners with AI, CCaaS, UCaaS, and CPaaS platforms to support payments, authentication, and regulated workflows.

The page lists Journey's executives, leadership team, and advisors.

Journey.ai's Trust Center covers its security posture, compliance attestations, policies, and vendor and security documentation requests. It references SOC 2 and PCI DSS 4.0.1 alignment.

The company supports payments, authentication, documents, and agentic AI workflows.

Journey.ai offers fully remote work on Zero Knowledge workflows for payments, authentication, documents, and agentic AI.

Journey.ai's Zero Knowledge apps let customers complete payments and verify identity without exposing regulated data to agents or the contact center stack.

Journey's online privacy policy governs personal information associated with https://journeyid.com.