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Kapture
AddedFeb 15, 2024
UpdatedJun 18, 2026
Kapture

Kapture

Series A

Kapture: An enterprise-grade, customizable SaaS platform for automated, data-driven customer support.

HQ
Houston, TX, US
Founded
2014
Overview
Compare
Fundraising
Employees
Website

Kapture, founded with a mission to revolutionize customer support, is an enterprise-grade SaaS platform specializing in automated, data-driven customer service solutions. The company's core vision is to empower businesses across various industries with customizable tools that enhance customer experience. Kapture offers a comprehensive suite of services, including help desk management, ticket management, contact center solutions, omnichannel support, live chat, chatbots, and knowledge management systems. Their market focus spans retail, e-commerce, travel, BFSI, and energy sectors.

Kapture has garnered attention from notable investors and industry leaders who recognize its potential to transform customer support operations. The platform's key achievements include successful integrations with major enterprises and significant improvements in customer service efficiency for its clients. By leveraging AI-driven insights and smart ticket routing, Kapture has made a substantial impact on the way businesses handle customer interactions, setting new standards in the customer support automation industry.

Kapture - Quick Facts

When was Kapture founded?

Kapture was founded in 2014.

Where is Kapture's headquarters located?

Kapture's headquarters is located in Houston, TX, US.

When was Kapture's last funding round?

Kapture's most recent funding round was for $4M (USD) in December 2023.

How much has Kapture raised to-date?

As of Dec 20, 2023, Kapture has raised a total of $8M (USD).

How many employees does Kapture have?

Kapture has 390 employees as of Feb 4, 2024.

Kapture - Classification

Ownership
  • Equity
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Software
Main Product
  • Customer Support
  • Help Desk
Tags
  • Cloud
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7372Prepackaged Software
Show 6 more industry codes
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7371Computer Programming Services