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SupportLogic
AddedFeb 15, 2024
UpdatedJun 18, 2026
SupportLogic

SupportLogic

Series B

SupportLogic offers a pioneering SX management platform, enhancing service delivery and customer relationships in real-time.

HQ
San Jose, CA, US
Founded
2016
Overview
Compare
Fundraising
Employees

SupportLogic offers a pioneering service experience (SX) management platform that enables companies to understand and act on the 'Voice of the Customer' in real-time. This platform aims to improve service delivery and build healthy, profitable customer relationships by providing actionable insights.

SupportLogic has significantly impacted the market by helping businesses enhance their service operations and customer satisfaction. Its innovative approach has garnered attention and adoption from various industries, solidifying its position as a leader in SX management.

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SupportLogic - Quick Facts

Who are SupportLogic's competitors?

Companies similar to SupportLogic include Capacity, Gorgias, HelpSocial and Totango.

When was SupportLogic founded?

SupportLogic was founded in 2016.

Where is SupportLogic's headquarters located?

SupportLogic's headquarters is located in San Jose, CA, US.

When was SupportLogic's last funding round?

SupportLogic's most recent funding round was for $50M (USD) in October 2021.

How much has SupportLogic raised to-date?

As of Oct 12, 2021, SupportLogic has raised a total of $62M (USD).

How many employees does SupportLogic have?

SupportLogic has 97 employees as of Feb 4, 2024.

SupportLogic - Classification

Ownership
  • Equity
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
Main Product
  • Customer Service Platform
Tags
  • AI Operations
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 5 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7372Prepackaged Software