SupportLogic

Account Health Agent combines several AI insights to provide a holistic view of every customer’s support experience.

Eliminate manual QA and automate quality assurance for 100% of interactions (email, chat, voice) based on compliance, tone, and efficacy.

The ROI calculator estimates savings from reducing escalation costs, preventing churn, optimizing agents, and reducing time to resolution.

SupportLogic says its processes and systems keep data secure and have a track record of zero breaches or data loss.

Prevent customer churn and escalations using NLP, predictive AI and ambient AI agents purpose built for Enterprises

Real, unfiltered customer reviews, testimonials, and praise from leaders using SupportLogic to transform their support experience.

The page describes how Informatica scaled its predictive AI program and reduced customer escalations by 18% in 45 days.

SupportLogic's resource center includes case studies, blog posts, white papers, and webinars.

SupportLogic's page provides company news.

New investment will fuel continued growth and expand SupportLogic’s AI-based platform that improves the customer support experience

SupportLogic announced it has closed a $50 million Series B funding round, led by WestBridge Capital Partners and General Catalyst.

SupportLogic, the world’s first next-gen customer experience platform, expands leadership team with Joe Andrews as Chief Marketing Officer.

SupportLogic's page lists open roles on its remote-first team.

View the current job openings at SupportLogic.

The page provides pricing information for intelligence intended to prevent escalations and reduce churn.

The page describes how Coveo reduced its MTTR by 53% and case escalations by 56% using AI intelligent routing and predictive signals.

SupportLogic's page introduces its leadership team and investors and discusses its vision for Support Experience.

SupportLogic's page describes its values and culture.

The page describes shifting support from reactive to proactive, providing real-time insights, and improving customer experience.

The page provides contact options for sales inquiries, technical support, and general questions.

The page offers personalized demos of SupportLogic's customer support experience.

Enterprise AI infrastructure and autonomous agents to predict escalations, detect sentiment, automate case routing and coaching.

SupportLogic's Transparency Notes explain how its AI technology functions and how system-owner decisions can affect its performance and behavior.

The notice covers the collection of personal information from California job applicants.

SupportLogic's page explains how it handles and protects data and provides its information and security policy.

The page explains what data is collected, how it is collected, and how it is used.

The SupportLogic Data Processing Addendum covers data privacy, security, and compliance with global regulations.

The Master Service Agreement governs use of the platform and services and outlines terms, conditions, and legal obligations.

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